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Sales Manager - Customer Service - roofing industry

Position: Sales Manager - Customer Service - roofing industry
Employer: Convoy Supply
City: Surrey
State/Province: BC
Valid Until: Jun 8, 2022
Convoy Supply

Sales Manager

We are currently seeking outgoing and professional Outside Sales Representatives for the Lower Mainland in British Columbia (Vancouver and Fraser Valley), with a focus on residential construction.

Reporting directly to the Regional Sales Manager, the successful candidates will maintain our high standards of integrity and service in the building materials industry. This role is responsible for developing and maintaining long-term, mutually beneficial relationships with builders, contractors, and consumer clients.



  • Proactively identify prospects and develop new accounts over the phone and in person – local travel required
  • Identify market trends, maintain awareness of competitive activity in the roofing industry and continually evaluate marketing, pricing, and selling strategies
  • Sell products by establishing contact and developing relationships with a focus on quality and customer service, focusing on builders, roofers, and renovation segments
  • Provide project quotations on a timely basis by utilizing in-house proprietary software for quotations and orders; maintain project files and quote follow up
  • Conduct job site visits on a consistent basis
  • Interact regularly with our major suppliers and keep up to date on all products
  • Work proactively with Inside Sales Representatives to maximize profitability for each client and enhance overall relationship
  • Work with Regional Branches and managers to ensure accuracy and correct fulfillment of orders
  • Achieve defined sales targets



  • 2-3 years of experience in a sales role, preferably in the construction industry, which includes:
    o business development activities including prospecting and networking for potential clients
    o visiting jobsites for specifications, products
    o meeting with installers for potential clients
  • Solid understanding of the Commercial Roofing and siding/construction industry
  • Previous commercial/ residential roofing sales experience
  • Possess basic computer knowledge including Customer Relationship Management data bases, Microsoft Office (Excel) and Salesforce
  • Able to travel, have a valid driver’s license and clean driving record
  • Ability to read and understand construction specifications, drawings, and technical data
  • Able to make cold-calls and always looking for new sales opportunities within assigned territory
  • Excellent communication skills and confidence; must be able to connect with customers to schedule appointments, discuss new products and pricing
  • Work with other team members to ensure excellent customer service
  • Provide accurate quotes and orders and ensure excellent customer service for billing, payment, and delivery services
  • Able to solve practical problems and deal with a variety of situations where only limited standardization exists.
  • Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies
  • Able to work flexible hours beyond normal branch office hours in order to make contact with contractors. Need to be accessible and responsive to the requests of customers
  • Able to interpret a variety of instructions whether in written, oral, diagram or schedule format
  • Proficient in speaking, reading, and writing in English


The Offer

  • Competitive salary - we take great pride in offering our workforce the best benefits and compensation packages in our industry, and we think you will too.
  • Healthcare and Dental for single, couple or family coverage
  • Insurance benefits and employee assistance program
  • Group RRSP – save for retirement – you are eligible after 1 year of continuous employment and matches your contribution based on years of service
  • Time Off – Everyone needs time away from work to recharge and be with family and friends - receive a generous amount of paid holidays
  • Employee Referral Bonus Program
  • Paid training/tuition reimbursement – Ready to further your education?
  • Open door policy in a supportive and encouraging work environment
  • Overtime available in peak periods
  • Internal Promotions




Company overview

Our company is a leading wholesale distributor of construction materials with 40 locations across North America, from the Canadian Rockies and Pacific Northwest forests, across the Prairies to the Great Lakes and places in between. Our company was founded in 1972 and prides itself on being the most responsive, problem solving and fun place for our customers to conduct business. We want them to know that they can LEAN ON US!